BluepeakOUTREACH

← Home

BluePeak Outreach ("BluePeak", "we", "us", or "our") operates the website bluepeakoutreach.com and provides market research, competitive intelligence, and AI automation services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or engage our services, including communications over WhatsApp, email, and other channels.

By using our website or contacting us, you agree to the practices described in this policy.

1Information we collect

We collect information you provide directly and information generated through your interactions with us:

• Contact information — name, business name, phone number, email address, and designation, when you fill in a form, message us on WhatsApp, or email us.
• Business information — details you share about your company, market, competitors, and objectives in the course of a research or automation engagement.
• Communication records — messages, enquiries, and correspondence you send us, including WhatsApp conversations and email threads.
• Usage data — basic technical information such as browser type, device, and pages visited, collected automatically when you use our website.

2How we use your information

We use the information we collect to:

• Respond to your enquiries and provide the services you request;
• Prepare and deliver research reports, intelligence briefs, and automation systems;
• Send you service-related communications, including proposals, updates, follow-ups, and scheduled intelligence briefs you have opted into;
• Operate automated messaging on the official WhatsApp Business Platform to acknowledge, qualify, and follow up on enquiries;
• Improve our website, services, and customer experience;
• Comply with legal and regulatory obligations.

3WhatsApp communications

4How we share information

We do not sell your personal information. We may share information only in these limited circumstances:

• Service providers — trusted tools that help us operate (for example, messaging platforms, email delivery, cloud storage, and workflow automation), bound to handle data only on our instructions;
• Legal requirements — where required by law, regulation, or valid legal process;
• Business protection — where necessary to protect our rights, safety, or property, or those of others.

5Data retention

We retain your information only for as long as necessary to provide our services, maintain our business records, and meet legal obligations. When information is no longer needed, we take reasonable steps to delete or anonymise it.

6Data security

We apply reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, but we work to safeguard your data and limit access to those who need it to serve you.

7Your rights

Subject to applicable law, you may have the right to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your information;
• Withdraw consent or opt out of marketing communications;
• Object to or restrict certain processing.

To exercise any of these rights, contact us at info@bluepeakoutreach.com.

8Cookies

Our website may use essential cookies to function correctly and basic analytics to understand usage. You can control cookies through your browser settings. Disabling some cookies may affect how the website works.

9Third-party links

Our website and communications may contain links to third-party sites (such as our social media profiles). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10Children's privacy

Our services are intended for businesses and individuals aged 18 and over. We do not knowingly collect information from children.

11Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest version. Material changes will be posted on this page.

12Contact us

If you have questions about this Privacy Policy or how we handle your information, please contact us: